Managed IT Services
Our Managed IT Services offer a comprehensive and proactive approach to handling all your IT needs, ensuring seamless operations, enhanced security, and optimal performance of your website. We take the burden of IT management off your shoulders, allowing you to focus on what truly matters - growing your business.
In today's dynamic and rapidly evolving digital landscape, a robust and efficient IT infrastructure is essential to the success of your business.
Endpoint Security
Data security involves a comprehensive set of measures and protocols designed to protect sensitive patient data from unauthorized access, breaches, or any form of compromise. We provide the following services as a part of our offering:
- Data Security on your endpoints is paramount to be safe from evolving threats in the cyber world. We provide you with enterprise grade security on your systems to protect from viruses, malware, and ransomware.
- We provide data encryption for all of your desktops, laptops, tablets, and mobile devices to ensure that data stored on systems are safe, even if an unauthorized entity gains access to the data, it remains unreadable without the appropriate decryption key.
- Regularly backing up patient data is essential to ensure its availability and resilience against accidental loss or cyberattacks. We provide data backups for all of your data stored on your systems.
- We regularly patch your systems with the latest updates to ensure you are not open to vulnerabilities or exploitation.
Network Security
Systems should be protected by robust firewalls and intrusion detection systems. Secure network design and regular security audits help identify and mitigate potential vulnerabilities. We implement security protections on your office networks to ensure you are safe from cyber threats.
- We implement enterprise grade firewalls with intrusion prevention protection to protect against external threats, control data traffic, and prevent unauthorized access.
- We implement virtual private networks (VPNs) to provide secure and encrypted connections for remote access to your networks.
- We monitor and analyze network traffic 24/7 for cyber threats, anomalies, and other potential vulnerabilities.
- We conduct vulnerability assessments to identify potential weaknesses in the network infrastructure and patch them before it can be exploited
- We provide content filtering on all networks and endpoints to ensure you are protected from harmful sites.
Secure Password Management & Storage
Secure password management is a fundamental component of data security in healthcare. By adhering to strong password policies, implementing MFA, and using reputable password management tools, healthcare organizations can significantly reduce the risk of unauthorized access and data breaches.We provide the following services as a part of our offering:
- Password Manager for all of your employees where they can generate and store passwords and secure information in a safe and encrypted manner.
- We implement strong password requirements for all systems with regular password updates.
- We implement account lockout policies after failed attempts into all systems and secure password reset procedures are implemented to prevent unauthorized password changes.
- We monitor all users information with our BreachWatch tool to ensure that no user in your practice has been a part of a breach or has leaked information on the internet.
- Our systems regularly monitor and audit user account activities, including password changes and login attempts, to detect any suspicious behavior or potential security breaches.
24/7 Remote Help Desk Support
At MSC Security our IT support involves a specialized team of IT professionals with in-depth knowledge of healthcare technology solutions. These professionals work closely with healthcare staff, including clinicians, administrators, and other personnel, to address IT-related issues promptly and keep critical systems running smoothly. We provide support on the following:
- Troubleshooting issues related to operating systems, hardware, software, and network issues
- System Upgrades and Updates
- Security and Data Protection
- End-User Training or "how-to's"
- Vendor Management
- Healthcare IT System Management and Troubleshooting
- Vendor Management
Mobile Device Security
As the use of mobile devices in healthcare grows, securing communication on these devices is crucial. Employing encrypted messaging apps and secure mobile device management (MDM) helps prevent data breaches if a device is lost or stolen. We provide a comprehensive service offering to ensure that all mobile devices are protected to ensure communications are safe.
Single-Sign On Protection
Single sign-on (SSO) protection refers to the implementation of security measures and protocols to safeguard the SSO process and the sensitive patient information accessed through it. By offering a seamless and efficient way to access multiple applications, SSO enhances user experience and reduces password fatigue, while also mitigating the risks associated with managing numerous login credentials.
As a part of our service offering we provide:
- Single-Sign On centralized portal where all employees login to to access other applications and/or systems for the healthcare practice.
- Multi-Factor Authentication protections to add an extra layer of protection beyond passwords, mitigating the risk of unauthorized access.
- Secure session management to ensure that if an employee is inactive on a system they are automatically logged out to help prevent unauthorized access or suspicious behavior.
- Seamless integration into a wide range of healthcare applications and third-party applications to allow employees to access the necessary tools without compromising security.
Secure File Transfer and Sharing
Healthcare systems require the seamless and secure transfer of large files containing medical records, images, and other sensitive documents. Secure file transfer protocols, often with encryption and user authentication, prevent data exposure during transmission. At MSC Security we provide secure portals to share data between third-parties and patients.
Security Awareness Training
Security awareness training plays a vital role in equipping healthcare professionals and staff with the knowledge and skills needed to recognize and defend against cybersecurity threats. By fostering a culture of vigilance and responsible data handling, security awareness training fortifies the frontline defense, ensuring the confidentiality and integrity of patient data. MSC Security provides the following services:
- Phishing Awareness Training
- Data Handling and Privacy
- Password Security
- Social Media and Online Behavior
- Mobile Device Security
- Remote Work Security
- Incident Reporting
- Simulated Security Exercises
- and more!
Secure Video Conferencing
Telehealth and virtual consultations are increasingly common in healthcare. Secure video conferencing solutions safeguard the privacy of these interactions, preventing unauthorized access and ensuring that sensitive medical information is not compromised. We provide secure communications platforms to aid healthcare practices to securely communicate.
Interested in our services? We’re here to help!
We want to know your needs exactly so that we can provide the perfect solution. Let us know what you want and we’ll do our best to help.